International Exchanges:
Kindly inspect the item on arrival before sending them abroad as the exchange won’t be catered. We advise you to check the size charts and the descriptions before placing an order (as international orders cannot be exchanged or refunded). As per courier policy, they will attempt the delivery once (on your given address and phone number); if the customer is not available, the parcel will be left on your doorstep.
Return POLICY:
We will not accept a return or exchange for any item that has been washed, dried, damaged, or stained in any way. This includes items that have been damaged or shrunk in a dryer. We are not responsible for bleeding, damage of print, or fading of colors due to washing. We recommend handwashing all items in cold water and hand drying to prevent discoloration, print damage, and shrinkage. For more details on our washing and caring instructions, kindly refer to tags on your item.
Refund Policy:
At Dagny, we don’t have a refund policy; we will issue you a store credit (Amount Voucher valid until use). Once the order is placed, it cannot be canceled, and a store credit will be issued (Paid orders only).
Store credit (VOUCHERS):
The Voucher given in any compensation can be redeemed at our outlet and on online purchases. Also, make the same change in this.